Nicolas Southern
Nicolas Southern

Experience

Application security, cybersecurity, and technical operations leadership across regulated gaming and distributed environments

Vice President — IT OperationsHighland Consulting

2011 – Present·Austin, TX

dba New Market Entertainment, eTabs Inc., Manatee Bingo, and VSweeps

Cybersecurity, Infrastructure & Technical

  • Led application security, cybersecurity, secure software development, infrastructure, and technical operations across regulated gaming, cloud systems, distributed field environments, and internally developed applications.
  • Performed secure code review and OWASP-based web application testing across internal systems, identifying authentication, authorization, injection, business logic, configuration, and deployment risks.
  • Conducted white-box and black-box application security assessments, including exploit validation, custom proof-of-concept scripting, findings documentation, remediation guidance, and retesting.
  • Applied secure SDLC practices across internally developed products, including threat modeling, secure design review, code review, dependency review, secrets management, CI/CD security checks, and production hardening.
  • Improved endpoint, wireless, remote access, and cloud security through service exposure review, patching, hardening, credential management, secure configuration, least-privilege access, and cloud security improvements.
  • Built and maintained cloud-connected systems for telemetry, accounting, analytics, reporting, deployment automation, application monitoring, and operational workflows.
  • Monitored SIEM/ELK-style security telemetry, investigated suspicious activity, reviewed logs, triaged alerts, and implemented remediations across distributed environments.
  • Built and supported market-specific applications, including a Unity-based electronic pull-tab platform tailored to Florida statutory requirements that generated over seven figures in revenue.
  • Led deployment, support, and technical operations for distributed gaming systems across multiple states and regulated operating environments.
  • Advised on product strategy, launch readiness, infrastructure planning, security posture, and execution in regulated and emerging markets, including a project forecasted to generate eight figures in income.
  • Partnered with regulators, operators, customers, vendors, and internal stakeholders to align systems and operations with licensing, compliance, security, and business requirements.
  • Led AI development efforts using frontier models for product development, software engineering, marketing design, production-grade asset generation, analytics, and business intelligence.

Prior Experience

Culinary arts and hospitality

Sous ChefBaylor Club

Aug 2014 – Jun 2015·Waco, TX
  • Played a key role on the opening team for a high-volume club and event operation, taking on significant leadership responsibility across kitchen setup, staff coordination, premium service, and large-scale event execution.
  • Helped launch and organize multiple stadium kitchens and event service areas, establishing operational readiness, stocking processes, and back-of-house workflow.
  • Led food service execution for private events ranging from small gatherings to large functions serving over 1,000 guests.
  • Trained, supervised, and coordinated a team of 20–30 staff members, supporting consistent execution in fast-paced, high-expectation environments.
  • Supported premium service operations in executive suites during football season, delivering high-quality hospitality for major donors and VIP guests.
  • Stepped into expanded leadership responsibilities during a period of transition, performing many functions typically handled at the executive sous chef level before the position was formally filled.
  • Managed the alumni private dining room as expo and kitchen manager for an extended period, overseeing service coordination, staff issues, and daily kitchen operations.
  • Worked closely with the sales team to develop tasting menus for prospective clients and translate event expectations into executable kitchen plans.
  • Managed inventory, supply ordering, and cost control across private events and daily operations while maintaining quality and service standards.

Sous ChefHotel Indigo Waco — Baylor

Apr 2013 – Aug 2014·Waco, TX
  • Managed day-to-day kitchen operations in a hotel setting, supporting consistent food quality, efficient service, and successful event execution.
  • Prepared dinner service using standardized recipes to ensure consistency, quality, and presentation.
  • Supervised kitchen staff and coordinated back-of-house operations to maintain workflow and service efficiency.
  • Worked with front-of-house leadership, event coordinators, and clients to support private events and guest expectations.
  • Improved consistency and reduced waste through recipe standardization and better operational discipline.
  • Contributed to a reliable service environment through team coordination, preparation planning, and quality control.

Associate of Applied Science, Culinary ArtsTexas State Technical College — Waco

2010 – 2015·Waco, TX
  • Completed culinary arts training covering kitchen operations, food preparation, restaurant management, and hospitality service.